The ticket i/O GmbH explicitly points out that ticket.io is not the organizer but merely sells tickets on behalf of the organizer.
The operator of this event(s) is:
UNDERtheGROUND Promotions
Maximillian Schüller
Unterer Hardthof 29
35398 Gießen
Online dispute resolution according to Art. 14 para. 1 ODR ordinance
The European Commission provides a platform for online dispute resolution (OS platform). This platform is available on https://webgate.ec.europa.eu/odr/main/ index.cfm?event=main.home.chooseLanguage
as service provider ticket.io processes the ticket sale on behalf of the organizer:
ticket i/O GmbH
Im Zollhafen 2-4
50678 Köln
GF: Jannusch Frontzek
Office phone no.: +49 221 300 843 - 0
E-Mail:
Support-Address:
Commercial register of Cologne, Register number: HRB 87898
VAT ID: DE 30 66 97 906
Responsible for website content:
Christian Franke, Aaron Förster, Daniel Förster, Oliver Hoffmann (Address like buyer)